Riyalto Ecom International Private Limited (“us”, “we”, or “our”) operates the website https://www.riyalto.com/ (“Website”), native mobile application which is linked, or connected thereto. This page informs you about our policies regarding the collection of data, use of data, transfer of data and disclosure of personal data when you use our Website and native mobile application.
By using the Website and native mobile application, you authorize us to collect, store and use of information that you provide on our Website and native mobile application in accordance with this policy.
COLLECTION OF INFORMATION
While you are using the Website and native mobile application and accepting this Privacy Policy, the information collected by us directly and indirectly from you includes:
Information that is given by you: Your name, your company’s name, business type (manufacturer or supplier), email address, and mobile number.
Information that we automatically save: We automatically save the information about the use of our Website and native mobile application as well as the information regarding your network, network devices, browser version, mobile devices and other media devices. This shall include:
- Usage data, that is, information such as your computer’s Internet Protocol address (“IP address”), browser type, browser version, the pages of our Service that you visit, time and date of your visit, unique identifiers and other diagnostic data;
- your activity on our Website and native mobile application;
- Information gathered by the use of cookies, web beacons and other tracking technologies;
- Information regarding your interaction with our customer care services such as the date and the time, and the reason for reaching out to us, chat history, and other such information sent by you via emails;
- System configuration, connection information and referring sources for example referral URLs.
Information from the other sources: We also collect information from the other sources that will include:
- Security service providers who protect the information in our systems, prevent fraudulent activities and help us in maintaining the security of the accounts of the users;
- Payment service providers who furnish us with all the payment related information;
- Data providers, such as advertising related data;
USE OF DATA
We use personal information or the data collected to provide the services you request and for the purpose of analyzing, conducting and enhancing our services. We use your personal information to enable you to access our Website and native mobile application; troubleshoot problems; measure your interest in our products and services by monitoring your activity and usage of our Website and native mobile application; inform you about online offers and customize your experience; detect and prevent any technical issues; maintaining internal records; and provide our support to you.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website and native mobile application. We use your tracking information such as IP addresses, and/or device ID to help identify you, to gather broad demographic information, help diagnose problems with our server, and to administer our Website and native mobile application. Further, your personal data and sensitive personal data may be collected and stored by us for internal record to the extent you have voluntarily disclosed to us.
We will not sell, license or trade your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.
We also use third-party analytics, tracking, optimization and targeting tools to understand how you and other users engage with our Website and native mobile application so that we can improve it and cater personalized content/ads according to your preferences.
TRANSFER OF DATA
We may transfer your collected information to the computers located outside your State, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located in the USA and choose to provide information to us, then we may transfer the data to India or another country only for the purposes of processing data which shall be done strictly in compliance with the applicable laws. We shall take all the necessary steps to ensure that the data is treated securely and in accordance with the Privacy Policy and applicable laws.
DISCLOSURE OF DATA
We may disclose your information to our members for the content creation, providing you the access to our Website and native mobile application, providing customer support, improvement in services and for such other purposes. If we are bound by the governing law, rules, regulations and the government requests or if any illegal activity is assumed (technical or fraudulent acts), then we shall disclose the data for that purpose and to protect the users and the public. You agree and acknowledge that we may employ third party companies and individuals to facilitate our services (“Service Providers”), to provide the service on our behalf, and to assist us in analyzing how our Website and native mobile application is used.
CONSENT
All the users of our Website and native mobile application must consent to the use, processing and transfer of their information collected by us for the purposes stated in this Privacy Policy. By using our Website and/or the native mobile application, you have expressly giving us your consent to the above. We restrict access to such information and only allow access to those who need to know such information in order to provide you access to the Website and native mobile application.
Users are entitled to withdraw their consent to the use of their information by contacting us at the address mentioned below.
Withdrawal of consent to use all or any part of information may result in the immediate withdrawal of any rights provided to the you, including access to the Website and native mobile application and information provided by us. Withdrawal of consent by you shall not restrict our ‘right of use’ to use the anonymized personal data for the analysis of user data.
ANALYTICS
The Service Providers can analyze and monitor the use of our Website and native mobile application by using Google Analytics to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on.
EXTERNAL LINKS ON THE WEBSITE
The Website and native mobile application may include advertisements, hyperlinks to other websites, applications, content or resources and may contain the links of the third-party sites that are not operated by us. If you click on those links and visit those sites, then we have no responsibility for the content, privacy policies and the practices of any third-party site or services.
We recommend that you enter the external website and review their privacy policy.
YOUR RIGHTS
Unless subject to an exemption, you have the following rights with respect to your personal data:
- The right to request a copy of your personal data which we hold about you;
- The right to request for any correction to any personal data if it is found to be inaccurate;
- The right to withdraw your consent or object to the processing of data at any time;
- The right to obtain information as to whether personal data is transferred to a third country or to an international organization.
SECURITY
We use managerial safeguards and different measures to keep all the collected information safe; maintain the security of our systems and prevent any illegal or fraudulent activity such as identity theft, unauthorized access or use to the data, or any loss. The measures are framed by keeping in mind the risk factors associated with the personal data of the users/or public, hence we try to provide a level of security.
CHILDREN’S PRIVACY
We do not collect personally identifiable information from anyone under the age of 18 years, and children below 18 years of age can access the Website and native mobile application under the guidance of their parents or guardians. If we become aware that we have collected personal data from children below 18 years of age without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update and make the necessary changes in our Privacy Policy from time to time and we will notify you by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
We will notify you via email and/or a prominent notice on our Website and native mobile application, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. And if you do not wish to acknowledge the updates regarding the Privacy Policy, you may contact us at the below mentioned contact details (Contact Us).
COOKIES
We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
LIMITATION OF LIABILITY
We confirm that this Privacy Policy is the description of its operations regarding the user information. Subject to the provisions in this policy, the liability of Company shall be limited to the removal of information from the systems and the removal of other personally identifiable elements. Notwithstanding anything to the contrary contained in this Privacy Policy and elsewhere, the aggregate liability of the Company for all claims for damages under the provisions of the services, including claims concerning the violation of this policy, shall be governed by the provisions under the Terms and Conditions (attach hyperlink). Your continued use of our Website/native mobile application constitutes your agreement to this Privacy Policy and any amendments thereof.
CONTACT US
In case of any queries, you can always write an email to us at info@riyalto.com. Similarly, if you need to exercise any of your rights under this policy and/or under applicable laws, you may write to us and we will respond to your request accordingly.
You may also visit our website at: https://www.riyalto.com/contact-us.
